FAQ - Frequently Asked Questions

Here are the answers to the most common queries...

How can I ask a specific question? Easy, just press here.

How do I order? You can order online here using your Unique Design Code. 

I don't have a Unique Design Code, how can I get one? It's simple, just press here an we'll get you set up.

How do you create my design? Our designers create a range of designs and send them to you based on your business and its location. You choose from the options we give you to create your own unique product. No design skills are needed by you, just choose options A, B ,C until its just right!

What is the minimum order? We don't have a minimum order quantity, order what you need when you need it.

Can I use my own photos, designs or graphics? Sure, upload them using our New Design Form or send them directly to contact@semofied.com

Can I change the packaging style too? Absolutely, press here to see 12 standard styles of packaging. These can be adjust to your needs, or we can create a new one to exactly match your brand.

How can I display my magnets? A free countertop display stand is included with your first order. Its compact size makes it ideal for your reception area. More information about our display stand is available here. XXXX

What size are the magnets? The magnets measure XXX by XX and the packaging measures xxxx 

How long does it take to dispatch my order? Orders will be dispatched within 1 working day.

How long will it take for my order to arrive? UK Free Standard Shipping takes 3-5 working days, but if you need them sooner, you can upgrade to express delivery when you checkout.

 

If you have any other questions or queries...

Visit our contact page by clicking below...