Delivery Information
I have a question about delivery that is not answered below?
Where do you deliver to?
- We deliver to anywhere on Planet Earth.
How long does it take to dispatch my order?
- All orders are dispatched within just 1 working day.
- Once your order leaves our factory, you will receive a dispatch notification to your registered email address.
How much is postage?
- UK STANDARD DELIVERY is absolutely nothing - it's FREE!
- You can also upgrade to 1st CLASS and NEXT-DAY services.
- Postage costs for outside the UK can be seen below.
When will my order arrive?
- It depends on the delivery service you select and the destination country. Delivery times are listed below.
UK
- After you place your order, all items are dispatched within 1 working day.
- You will receive a notification when your order is dispatched.
- STANDARD takes 2-5 working days after dispatch and is FREE.
- 1st CLASS takes 1-2 working days after dispatch and costs £1.95.
- NEXT-DAY takes 1 working day after dispatch and costs £8.95.
- Can I track my order? Standard and 1st Class services have delivery confirmation tracking. Next-Day Services are fully trackable.
EU
- After you place your order, all items are dispatched within 1 working day.
- You will receive a notification when your order is dispatched.
- All items are sent via Royal Mail International Standard.
- EUROPEAN SHIPPING takes 4-7 working days after dispatch and costs £4.35.
- Can I track my order? International Standard Mail is not trackable. If you would like to upgrade to a trackable service, please click here to contact us to get the price for your county.
USA & WORLDWIDE
- After you place your order, all items are dispatched within 1 working day.
- You will receive a notification when your order is dispatched.
- All items are sent via Royal Mail International Standard.
- USA & WORLDWIDE SHIPPING takes 6-10 working days after dispatch.
- The Shipping cost for 1 mug is £5.65 (or £7.00 for Australia & NZ)
- The Shipping cost for 2 or more mugs is £7.85 (or £8.50 for Australia & NZ)
- Can I track my order? International Standard Mail is not trackable. If you would like to upgrade to a trackable service, please click here to contact us to get the price for your county.